Privacy policy
Last updated: May 16, 2026
WizzyGifts operates this store and website, including all related information, content, features, tools, products, and services to provide you with a customized shopping experience (“Services”). The WizzyGifts store is powered by Shopify, which allows us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, purchase from, or otherwise communicate with us through the Services. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall govern the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.
Personal Information We Collect and Process
When we use the term “personal information,” we mean information that identifies you or can reasonably be associated with you. Personal information does not include anonymized or de-identified information that cannot reasonably identify you. Depending on how you interact with the Services, your location, and applicable law, we may collect or process the following categories of personal information, including inferences drawn from such information:
- Contact details including your name, address, billing address, shipping address, phone number, and email address.
- Financial information including credit card numbers, debit card numbers, financial account details, payment information, payment confirmations, and transaction details.
- Account information including username, password, security questions, preferences, and settings.
- Transaction information including products viewed, added to cart, added to wishlist, purchased, returned, exchanged, or canceled, as well as past transactions.
- Communications with us including information provided when contacting customer support.
- Device information including browser type, IP address, device identifiers, and network connection information.
- Usage information including how and when you access or navigate the Services.
Sources of Personal Information
We may collect personal information from the following sources:
- Directly from you, such as when you create an account, use the Services, contact us, or otherwise provide information.
- Automatically through the Services, including through cookies and similar technologies when you visit our website or use our Services.
- From service providers, including vendors who process information on our behalf.
- From business partners or third parties.
How We Use Your Personal Information
Depending on how you interact with us and use the Services, we may use your personal information for the following purposes:
Providing, Personalizing, and Improving the Services
We use personal information to provide and improve the Services, including processing payments, fulfilling orders, managing your account, arranging shipping, handling returns and exchanges, remembering preferences, and providing personalized recommendations and shopping experiences.
Marketing and Advertising
We may use your personal information to send marketing communications via email, SMS, or postal mail, and to display advertisements for products or services on our Services or third-party websites based on your interactions and purchases.
Security and Fraud Prevention
We use personal information to verify accounts, secure transactions, detect and investigate fraud or malicious activity, and maintain the safety and integrity of our Services.
Communication With You
We use personal information to provide customer support, respond to inquiries, and maintain our relationship with you.
Legal Purposes
We may use personal information to comply with legal obligations, respond to lawful requests, enforce our terms and policies, and protect our rights and the rights of others.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, including:
- To service providers such as payment processors, hosting providers, shipping partners, IT support providers, analytics providers, and customer service providers.
- To marketing and advertising partners to provide personalized ads and promotional content.
- When you direct us to share information with third parties or consent to such sharing.
- With affiliates or within our corporate group.
- In connection with a business transaction such as a merger, acquisition, or bankruptcy.
- To comply with legal obligations or protect our rights and Services.
Relationship With Shopify
Our Services are hosted by Shopify, which collects and processes personal information in order to provide and improve its services. Information provided through the Services may be transferred to Shopify and third parties located in other countries.
We also use advanced Shopify features that may involve data collected from your interactions with our store, other merchants, and the Shopify platform. Shopify may process your information for these purposes and is responsible for responding to requests related to such processing.
To learn more about how Shopify uses your personal information, visit Shopify’s Consumer Privacy Policy.
Third-Party Websites and Links
Our Services may contain links to third-party websites or platforms. We are not responsible for the privacy or security practices of such third parties. Please review their privacy policies before providing any personal information.
Children’s Data
The Services are not intended for children. We do not knowingly collect personal information from children under the age of majority in your jurisdiction. If you believe a child has provided us with personal information, please contact us to request deletion.
Security and Data Retention
No security system is completely secure, and we cannot guarantee absolute security. Information transmitted online may not always be secure during transmission.
We retain personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.
Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Right to access your personal information.
- Right to request deletion of your personal information.
- Right to correct inaccurate information.
- Right to data portability.
- Right to opt out of targeted advertising or data sharing.
- Right to manage communication preferences and unsubscribe from marketing messages.
Residents of the UK or European Economic Area may also have the right to:
- Object to or restrict processing.
- Withdraw consent where processing is based on consent.
You may exercise your rights using the contact information below.
Complaints
If you have concerns about how we process your personal information, please contact us. Depending on your location, you may also have the right to file a complaint with your local data protection authority.
International Data Transfers
We may transfer, store, and process your personal information outside your country of residence.
When transferring personal information outside the European Economic Area or the United Kingdom, we rely on recognized legal transfer mechanisms such as Standard Contractual Clauses unless the destination country has been deemed to provide an adequate level of protection.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Updates will be posted on this page with a revised “Last updated” date.
Contact
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: office.wizzygifts@gmail.com
Address: Arnikowa 10C, Augustów, 16-300, Poland
For purposes of applicable data protection laws, we are the controller of your personal information.